Fax Recommended Page Limit
If your organization uses ScanEZ stations with Scan To Fax, it's important to set up a page limit for fax transmissions. This helps reduce the risk of transmission failures and ensures a smoother experience for both staff and patrons. Below you'll find everything you need to know about configuring a 50-page limit for fax jobs in ScanEZ.
Why Set a 50-Page Fax Limit?
SRFax recommends limiting fax transmissions to no more than 50 pages per fax. Sending large fax documents can increase the chances of failed or incomplete transmissions. By setting a page limit, you can help:
Minimize the risk of failed faxes due to document size.
Prevent patrons from submitting fax jobs that exceed recommended limits.
Improve the overall reliability of your fax service.
Reduce troubleshooting and support requests related to fax failures.
Note: While a 50-page limit is recommended, it doesn’t guarantee successful delivery. Fax transmissions may still fail for reasons outside your control, such as recipient-side issues or network problems.
How to Set a 50-Page Limit for Fax in ScanEZ
Setting a service-specific page limit ensures that only fax jobs are restricted, while other services like Scan-to-Email or Scan-to-USB keep their existing limits. Here’s how to configure this in ScanEZ:
Step-by-Step Instructions
Open the ScanEZ Admin/Control Panel on your station.
Navigate to General → Limit.
Scroll to the Page Amount Limit section.
Locate the Fax service in the list of available services.
In the Page Amount Limit field for Fax, enter 50.
Click Save to apply your changes.
Tip: For the most control, set the limit specifically for the Fax service instead of using the Default Page Amount Limit. This way, other ScanEZ features can maintain their own page count settings.
What Else Should You Consider?
Multiple Stations: If you have more than one ScanEZ station offering fax services, remember to apply the page limit on each station individually.
Large Documents: If someone needs to fax a document with more than 50 pages, have them split it into smaller parts, each with 50 pages or fewer.
Transmission Failures: If faxes continue to fail even when under 50 pages, additional troubleshooting may be necessary. Check for connection issues or recipient-side problems.
Need More Help?
For more details about configuring file size and page count limits, take a look at the official ScanEZ documentation:
If you have questions or run into any issues, don’t hesitate to reach out to your support team or ScanEZ customer service.