Kiosk/9900 Payment Tower Board Replacement Procedure

Replacing the board in your Kiosk/9900 payment tower is a straightforward process, and we’re here to guide you every step of the way. In this article, you’ll find clear instructions for swapping out the main board, resetting counters and parameters, updating inventory, and verifying that everything works as it should. Let’s get started!

What You’ll Need

• Replacement board (provided by us)

• Access to the reset instructions for counters and parameters

• PDF guide for coin and bill inventory (attached to your email)

• Tower guide (optional, for bill denomination settings)

• Basic tools: screwdriver, anti-static wrist strap (recommended)

Step 1: Prepare for the Replacement

• Power down the kiosk completely and unplug it from the wall outlet.

• Gather your replacement board and any tools you’ll need.

Step 2: Remove the Old Board

1. Open the payment tower’s access panel using the appropriate key or tool.

2. Locate the existing board inside the tower.

3. Carefully disconnect all cables and connectors attached to the old board. Take a photo beforehand to remember where everything goes—it’s a handy reference!

4. Unscrew and remove the old board from its mounting position.

Step 3: Install the Replacement Board

1. Position the new board in place and secure it with the screws you removed earlier.

2. Reconnect all cables and connectors to the new board, matching your reference photo if needed.

3. Double-check that all connections are firm and nothing is loose.

4. Close the access panel.

5. Plug the kiosk back in and power it on.

Step 4: Reset Counters and Parameters

After installing the spare board, it’s important to clear out any previous settings to ensure a fresh start.

1. Follow the detailed steps in this guide: How to Reset All Counters and Parameters to Factory on TBS9900 Kiosk.

2. Make sure all counters and parameters are set back to factory defaults before proceeding.

Step 5: Empty and Update Coin and Bill Inventory

1. Empty all coins and bills from the kiosk to avoid inventory mismatches.

2. Use the instructions provided in the attached PDF to add and update the coin and bill inventory. This ensures the kiosk accurately tracks all cash transactions from this point forward.

Step 6: Test the System

1. Once you’ve completed the reset and updated the inventory, perform a test run.

2. Try inserting each of the bill denominations that your library accepts to confirm proper acceptance and recognition by the kiosk.

3. Check for any error messages or issues and address them as needed.

Optional: Enable or Disable Bill Denominations

If you need to change which bill denominations the kiosk accepts, refer to the attached tower guide. This guide includes step-by-step instructions for enabling or disabling specific denominations according to your library’s requirements.

Final Checks and Support

• Double-check that all inventory has been correctly updated.

• Confirm that the kiosk is accepting and dispensing the correct amounts for each transaction.

• If you encounter any issues or have questions, don’t hesitate to reach out to our support team—we’re always happy to help!

That’s it! You’ve successfully replaced the board and set up your Kiosk/9900 payment tower for continued, reliable service. Thank you for taking the time to complete these steps with care.